Terms & Conditions

This website is operated by Aurvaay Wellness Private Limited ("Aurvaay", "we", "our", or "us"). By visiting our site and/or purchasing from us, you agree to be bound by these Terms & Conditions (“Terms”). These Terms apply to all users including browsers, vendors, customers, merchants, and contributors of content.

• You confirm you are the age of majority in your jurisdiction, or you have parental/guardian consent for minors using this site.
• You will not use our products/services for any illegal or unauthorised purpose or violate applicable laws (including IP laws).
• You must not transmit viruses, malware, or destructive code.
• Any breach may result in immediate termination of access.

• We may refuse service to anyone at any time.
• Except for payment details (which are encrypted), your content may be transferred unencrypted across networks and adapted to technical requirements of connecting networks/devices.
• Do not reproduce, duplicate, copy, sell, resell, or exploit the Service without our written permission.

Site material is provided for general information. We are not responsible if information is not accurate, complete, or current. You should consult primary, more accurate, or timely sources. Your reliance on the material is at your own risk.

• Prices may change without notice.
• We may modify or discontinue the Service (or any part) without notice.
• We are not liable to you or third parties for any modification, price change, suspension, or discontinuance.

• Certain products/services may be available exclusively online and in limited quantities; returns/exchanges per our Return Policy.
• We attempt accurate display of product details but cannot guarantee exact colour reproduction on your device.
• We may limit sales to any person, region, or jurisdiction and limit quantities.
• Descriptions/pricing may change without notice; we may discontinue products at any time.
• No warranty that products/services will meet expectations or that errors will be corrected.

• We may refuse, cancel, or limit orders at our discretion, including orders under the same account, card, or billing/shipping address. We may notify you using the email/phone/billing details provided.
• You agree to provide current, complete, and accurate purchase and account information, and promptly update it as needed.
• Refer to our Return & Refund Policy for more details.

We may provide access to third‑party tools on an “as is” and “as available” basis without warranties or endorsement. Use is at your own risk and you should review third‑party terms.

Third‑party links may direct you to sites not affiliated with us. We are not responsible for examining or evaluating their content and have no liability for third‑party materials, products, or services. Review third‑party policies before transacting.

• If you send ideas, suggestions, proposals, or other materials, you grant Aurvaay a non‑exclusive, worldwide, royalty‑free licence to edit, copy, publish, distribute, translate, and otherwise use them in any medium.
• You will not submit content that infringes rights (IP, privacy/personality) or is unlawful, abusive, obscene, or harmful, or that contains malware.
• You are solely responsible for your submissions and their accuracy.

Your submission of personal information through the site is governed by our Privacy Policy.

Occasionally our site or Service may contain errors or omissions (e.g., product descriptions, pricing, promotions, shipping charges, transit times, availability). We may correct and update information or cancel orders if any information is inaccurate at any time without prior notice.

• Any unlawful purpose or solicitation of unlawful acts.
• Violation of regulations, rules, laws, or ordinances.
• Infringement of IP rights.
• Harassment, abuse, defamation, discrimination, or harm.
• Submitting false/misleading information.
• Uploading malware or interfering with Service operation.
• Collecting/tracking personal information of others.
• Spamming, phishing, pharming, pretexting, spidering, crawling, scraping.
• Obscene or immoral purposes.
• Circumventing or interfering with security features.

The Service and all products are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title, and non‑infringement.

To the fullest extent permitted by law, Aurvaay and its directors, officers, employees, affiliates, agents, contractors, suppliers, and licensors are not liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Service or products.

You agree to indemnify, defend, and hold harmless Aurvaay Wellness Private Limited and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms or violation of any law or third‑party rights.

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of remaining provisions.

These Terms are effective unless and until terminated by either you or us. We may terminate or suspend access immediately if you fail to comply with any provision. Obligations and liabilities incurred prior to termination survive termination.

These Terms and any policies posted on the site constitute the entire agreement and supersede all prior agreements and communications between you and Aurvaay regarding the Service. Any ambiguities shall not be construed against the drafting party.

These Terms and any separate agreements whereby we provide you Services are governed by the laws of India. You agree to the exclusive jurisdiction of the courts of Haridwar, Uttarakhand.

We may update or replace any part of these Terms by posting updates here. It is your responsibility to check this page periodically. Your continued use of the site or Service after changes constitutes acceptance.

Questions about these Terms? Email info@aurvaay.com or call +91‑9045101186.